Q. I want to use my certificate tonight, how can I do that?
A. You can use the certificate as soon as you receive it in-hand.
Q. How long will it take to get the certificates?
A. It takes 7 - 10 days to receive the certificate.
Q. I ordered my certificate and it has not come in the mail. What do I do?
A. Call NeoFill Fulfillment Center at 866.311.9806 to inquire.
Q. I received multiple e-mail confirmations and confirmation numbers. What does that mean?
A. For each order, you will receive a confirmation number.
You will receive your certificates via USPS in 7-10 days.
Please contact North East Ohio Fulfillment Center ~ Neofill LLC
If you have any questions - 1-866-311-9806
